Delivery to Bulgaria, Greece, Romania and beyond
Within Bulgaria we ship with Speedy and Econt – to one of their offices or to your address. We also deliver to your address in Greece, Romania and other countries – see the prices and delivery times in the table below.
- 1–2 working days in Bulgaria
- 2–5 working days to Greece and Romania
- 14-day right of return
How much delivery costs in Bulgaria
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To a Speedy office
€2.29When ordering, choose the office where your parcel should be delivered.
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To an Econt office
€2.49When ordering, choose the office where your parcel should be delivered.
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To your address
€2.99The parcel is delivered to the address you provide in Bulgaria.
How delivery works
Delivery within Bulgaria takes 1–2 working days and to Greece and Romania 2–5 working days after your order has been processed.
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Order
Choose delivery to your address or – within Bulgaria – to an Econt or Speedy office.
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Processing
On working days (Monday–Friday), orders are processed and shipped within 24 hours. Orders placed after 16:00 are processed on the next working day.
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Confirmation
Once your order has been processed, we will contact you by phone or at the email address you provided to confirm the exact delivery date.
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Delivery
You receive your parcel within 1–2 working days in Bulgaria or 2–5 working days in Greece and Romania after it has been processed.
If you order a product with the status “2–5 days”, the whole order will be fulfilled within that time.
Prices and delivery times by country
For orders abroad, the delivery price depends on the country to which the order will be shipped.
| Country | Price | Delivery time |
|---|---|---|
| Greece and Romania | €4.49 | 2–5 working days |
| Croatia, Czech Republic, Hungary, Slovenia, Slovakia and Poland | €5.99 | 2–6 days |
| Delivery within Europe with DHL | €17.50 | 2–6 days |
| USA and Canada with DHL | €25.00 | 2–6 days |
Delivery is made to your address by the courier services euShipments or DHL. Delivery takes 2–5 working days to Greece and Romania and 2–6 working days to other countries after the order has been shipped. There are no deliveries on Sundays or public holidays (depending on the country of delivery).
Returning goods and refunds
You can return purchased goods within 14 calendar days of receiving your order.
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14 calendar days
Purchased goods can be returned within 14 calendar days of receiving the order.
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Where to send the goods
To the Econt office “Gerbera” or the Speedy office “Gerbera” in Plovdiv, Bulgaria. Shipping costs are not covered by Timedix.
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Refund
100% refund by bank transfer once the goods have been returned with the sales receipt and inspected by a member of our staff – provided that the goods are in their original condition and intact (no torn packaging, removed labels, etc.), in accordance with Article 55 of the Bulgarian Consumer Protection Act.
If you paid by bank card, the amount is refunded to the card used for the payment within 7 days.
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Product exchange
Exchanged products are sent only to Econt offices in Bulgaria, with delivery paid by Timedix.
If the goods are found not to be in their original condition or show signs of use, partial compensation is provided. Without prior notice of a return, Timedix reserves the right to refuse the claim. In the event of a dispute that cannot be resolved together with our online store, you can turn to the Bulgarian Consumer Protection Commission (KZP) (kzp.bg).
Have a question about delivery?
Call us or send us a message – we will be happy to help.